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Pick-up policy for online purchases of food and midway coupons requires several rules and pieces of identification listed below.
• Purchasers must show a Driver’s License or Government Issued ID. No temporary IDs accepted.
• Purchaser name and residential address on Driver’s License or Government Issued ID must match the billing address on your order. If your billing address and residential address on your ID are not the same location, please do not order Food/Midway coupons for on-site pick-up.
• Must present the credit card used for purchase. Physical credit cards or Google Wallet/Apple Wallet cards are allowed. No photocopies or pictures of the card will be accepted. No temporary credit cards, digital virtual cards, or gift cards allowed.
• Coupon purchase QR codes must be presented by the original purchaser only.
• Coupon purchase QR codes CANNOT be transferred or gifted to another individual i.e. cannot be purchased for pick-up by a friend, child, employee, or client.
If you have been asked to visit this page, you were unable to meet the requirements to pick-up coupons purchased in advance. Please submit the form below to have your refund request evaluated. Please note that scanned vouchers are not eligible for consideration.
State Fair policy is all sales are final sales and not eligible for refunds, exchanges, reschedule, or transfer.
The State Fair of Texas is a 501(c)(3) nonprofit organization.
Click the button below to fill out the coupon request form.
Coupon Pickup Issue Form