COUPON PICKUP ISSUE INQUIRY

Thank you for your inquiry.

The last day to submit a request for a refund for coupon orders which could not be picked up due to not meeting the identification requirements for the 2022 State Fair was November 1, 2022. Your unredeemed voucher can be used, if it was unscanned, by visiting the State Fair of Texas Guest Relations Office during the annual run of the State Fair of Texas.

Pick-up policy for online purchases of food and ride coupons requires several pieces of identification listed below.

• PO Box addresses not allowed for digital pick-up.
• PAH coupon vouchers must be presented by the original purchaser.
• Original purchaser must present valid photo ID & credit card used for purchase.
• Name & address on ID and credit card information must match billing address on order.
• PAH coupon vouchers CAN NOT be transferred or gifted to another individual for use.
• IF ANY OF THE PICKUP RULES CANNOT BE MET, COUPONS WILL NOT BE DISTRIBUTED.

State Fair policy is all sales are final sales and not eligible for refunds, exchanges, reschedule, or transfer.

The State Fair of Texas is a 501(c)(3) nonprofit organization.