COUPON PICKUP ISSUE INQUIRY

Howdy!  If you reached the State Fair of Texas without the proper identification to pick up your pre-purchased coupons, we are happy to review your order’s eligibility for a refund. Please fill out the requested information below for the transaction in question.

Please note: Requests for refund review must be made before November 1 of the year you purchased.  Review requests are typically answered within 5 business days.  Upon approval, all refunds will be made to the original credit card on file only.  We must be able to certify that you were not able to collect your coupons in order to qualify for a refund.

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